COVID-19 Restrictions Update

As of 12:01 am on Sunday 22 November (Midnight Saturday) we will revert to similar restrictions that were in place on Monday 16 November 2020.

Rundle Mall will re-open on Sunday 22 November with the following restrictions in place:

• Hospitality (pubs, clubs, restaurants) capped at 100 per venue, with 1 person per 4 sqm, no vertical (standing) consumption incl outdoor, max booking size 10, seated dining only.
• Churches capped at 100, with 1 person per 4 sqm total.
• Entertainment venues to go 1 person per 4 sqm.
• Personal care activities (nails, tattoo, hairdressers etc) masks mandatory for service provider (encouraged for client).
  

For all other updates on restrictions, please see the COVID-19 website.

Rundle Mall Management will continue to work closely with City of Adelaide and the State Government to monitor the situation and provide updates as appropriate.

Marketing & Operations

Following the State Government's advice, Black Friday will proceed as planned in Rundle Mall.

Our extensive media campaign will resume from Monday 23 November to encourage shoppers into the Precinct. Our aim is to remind customers that Rundle Mall is the State’s premium retail destination, with the biggest and best range of flagship stores and brands, all at home in a spacious, safe and outdoor Mall.

Whilst promoting Black Friday weekend, we want to reassure all staff, shoppers and visitors about the increased measures to ensure the safety of our community, as it remains our priority. For this reason, we'll be implementing for Black Friday weekend:

• Additional security and SA Police presence
• COVID Marshals
• Additional cleaning of high-touch surfaces like benches, drinking fountains and bin surrounds
• DJs to provide a positive ambience and reinforce safety messaging
• Promotional staff communicating in-store Black Friday offers
• Signage to remind people to socially distance
• On-mall queueing systems to safely manage in-store capacity

Please contact us if you'd like any clarification or have any concerns for Black Friday weekend.

Opening Hours

For the safety of staff and shoppers, we're asking all retailers to participate in our extended opening hours, giving customers more time to shop and aiding the spread of foot traffic over the weekend. As per previous communications, Rundle Mall's Black Friday weekend opening hours are:

• Friday 27 November (Black Friday), 8am to midnight
• Saturday 28 November, 9am to 5pm
• Sunday 29 November, 9am to 5pm

Offers

Help us make Rundle Mall the destination for the biggest and best bargains this Black Friday by telling us your in-store offer. We will be collating all retailer offers and hosting them on rundlemall.com to be promoted across our digital channels.

We want to take this opportunity to remind all businesses about safety and hygiene practices as we approach the key Christmas shopping period.

In order to ensure that our community are confident that the Rundle Mall Precinct is continuing to create a safe environment for people to shop and work, here are some of our top tips for keeping COVID-19 safe:

• Ensure hygiene tools such as hand sanitiser are available throughout your business, including entrances, service desks and food courts
• Regular cleaning routines throughout your premises
• Encourage social distancing, including safety signage reminders to stay 1.5m apart
• Follow business and store density requirements and display your capacity on your window or door
• Encourage customers to use cashless payment options where possible
• Check in with employees on their well-being and ensure employees are properly trained, have access to relevant information and personal protective equipment (PPE)
• Foster open communication between businesses, centre management and Rundle Mall Management Authority

We will continue to focus on providing increased cleaning and security resources that are dedicated to ensuring the Mall remains a clean and safe environment for everyone, along with additional and refreshed signage to remind customers to practice social distancing and good hygiene.

The Rundle Mall Management Authority are here to help and support you. Please reach out to us if you have any questions, concerns or ideas.